Let’s face it: Data is king in the modern consumer universe. User-generated fashion, hyper-personalization, digital logistics, and targeted social marketing are top investment priorities for most global fashion retailers.
CX FORUM, a curated show on tech-propelled fashion innovation, will offer an extraordinary environment dedicated to outstanding innovation in the business of fashion, from agile design tools to exceptional in-store tech influencers, from the dynamic science of fashion retail analytics to hyper-targetted Social Marketing. Carefully selected fashion tech innovators, partners, speakers, and attendees will ensure that only the finest in the business collaborate for this remarkable, exclusive convention.

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Key Sessions of the
CX FORUM Conference
AI-Driven Fashion: Transforming Design, Retail, and Consumer Insights
Data-Driven Fashion: Harnessing Analytics for Competitive Advantage
The Future of Fashion Commerce: Redefining Retail in a Digital Age
Fashion Fulfillment: Optimizing Logistics for Speed and Sustainability
Revolutionizing Customer Experience: Leveraging AI and Data for Personalization
Omnichannel Strategy: Connecting Digital and Physical Retail for Seamless Experiences
The Rise of Sustainable Fashion: How Technology is Powering Change
Collaborative Intelligence: Merging Human Creativity with Machine Learning in Fashion
Revolutionizing Customer Experience: Leveraging AI and Data for Personalization
Omnichannel Strategy: Connecting Digital and Physical Retail for Seamless Experiences
SPEAKERS 2025

Amit Arora

CIO, SHR Lifestyles

An innovative and forward-thinking creative professional with more than two decades of experience, particularly in leadership roles, Amit has been instrumental in propelling brands onto a path of success, Shree being the latest.

Amit is focused on creating strategies that drive organic and steady growth through simplification of operations, aligning IT with organizational goals and eventually leads to customer satisfaction. He has in-depth knowledge in Retail Tech, Enterprise-Level Automation and Digital Transformation.

An innovative and forward-thinking creative professional with more than two decades of experience, particularly in leadership roles, Amit has been instrumental in propelling brands onto a path of success, Shree being the latest. Amit is focused on creating strategies that drive organic and steady growth through simplification of operations, aligning IT with organizational goals and eventually leads to customer satisfaction. He has in-depth knowledge in Retail Tech, Enterprise-Level Automation and Digital Transformation.

Amit Arora

CIO, SHR Lifestyles

Anand Thakur

CPTO – AJIO, Tirabeauty, Swadesh, Reliance Retail

Anand Thakur

CPTO – AJIO, Tirabeauty, Swadesh, Reliance Retail

Arpan Biswas

CMO, AJIO

Arpan Biswas

CMO, AJIO

Bhavin Kothari

CIO and Head – Supply Chain and Logistics, Ace Turtle

Bhavin Kothari

CIO and Head – Supply Chain and Logistics, Ace Turtle

Hemanth Mudadla

Zone Director, DECATHLON India

Hemanth Mudadla

Zone Director, DECATHLON India

Jayesh Sali

CMO – Fashion & lifestyle, Reliance Retail

Jayesh Sali is an experienced consumer & technology global brand leader, currently designated as the Head
of Marketing at Reliance Retail- Fashion & Lifestyle Business, leading premium brands and marketing
innovation across India. As part of the Senior Leadership Team, he is responsible for leading all internal &
external communications as well as brand initiatives to meet the organizational goals. Recently he has been
recognized as Asia’s 100 Power Leaders in Marketing & Communications 2022 by White Page
International.
As the former Head of Brands, Marketing & Digital at Vodafone South Pacific Region, he has led the brand
transformation of the multi-telecom acquisition spree to Vodafone and launched its global brand
repositioning “Together we can”
A creative enthusiast & an art lover who is ever ready for adventures in professional as well as personal
space and has over 16 years of experience building brands across various industries in India, Asia, New
Zealand, Australia, Fiji and other Pacific Island countries. With his instinctive flair for Brands, he intuitively
understands the exponential power of brands in creating business value.
Starting his career with JWT, he has worked across multiple facets of marketing, establishing himself as a
leading marketer who is both a dreamer & a doer. He holds rich experience in developing several industry
firsts, multi-award-winning campaigns, and leading integrated brand marketing initiatives. He has also
worked for the likes of L’Oreal and Vodafone India across diverse categories such as Professional Beauty
Products, Colour Cosmetics, and Telecom.
In 2018, Jayesh was bestowed with a mandate to strengthen Vodafone’s brand presence and digital
proposition and to build a poignant relationship with the ever-evolving customer base across the South
Pacific Region.
Prior to this role, Jayesh was GM- Brand Communications for Vodafone Pan-India, helping the launch of
SuperNet 4G- one of the biggest 360-degree launches across categories & upgrading a base of 15M+ to 4G
and also led several circle specific campaigns & brand love initiatives across 23 markets in India, getting his
work recognition at respected advertising forums like Kyoorios, Abby’s, Graham Bell Awards etc.
In the first 10 years of his career, Jayesh built a strong foundation in the Beauty / FMCG industry with most
of his business and management experience forged at L’Oreal India. Over 10 years at L’Oreal, Jayesh worked
across marketing roles, with rich exposure transcending varied categories & leading brands.
Jayesh is actively involved in the Brand & Marketing network in India & abroad. He was on the Fulton
Adventist University’s (Australia) Curriculum Advisory Committee and a core member of the Global Brand
Guardian Community of Vodafone UK, select industry associations and organizations. Jayesh is also an avid
speaker at various prestigious forums & a regular at Marketing Jury Panels.
Jayesh is an alumnus of NMIMS, Mumbai & holds a Bachelor of Mass Media (BMM) and an MBA degree in
Marketing.
Key highlights in his stint included robust gain in market share, steady increase in NPS and Brand
Consideration metrics, rise in Customer Base (200 Mln plus) by establishing the Vodafone Supernet 4G
network campaigns / leading national network campaigns/launch of segmented propositions and
strengthening Vodafone India’s digital presence by leading several industry firsts such as FB vertical videos,
1st telecom to do a paid promotion on Instagram ( #MyBestRed), 1st Telecom to introduce Neuromarketing
mechanics in campaigns jointly with Nielsen, 1st telecom to run a bumper ad on YT , World’s Largest Family
Selfie Contest on FB etc. These efforts have delivered strong business outcomes, clear leadership on brand
parameters for Vodafone, increase in Brand Love metrics. Correspondingly, Jayesh played an integral role
in helping the brand accomplish recognition in multiple national & international fora. Key accolades
included Gold Effies (2016-17-18 & 2019), IAA Awards (2017 and 2018), Client of The Year – Emvies 2017
and 2018 & Guinness Book of World Records for #TogetherForever Online/Offline activation (2020
accreditation awaited).

Jayesh Sali is an experienced consumer & technology global brand leader, currently designated as the Head of Marketing at Reliance Retail- Fashion & Lifestyle Business, leading premium brands and marketing innovation across India. As part of the Senior Leadership Team, he is responsible for leading all internal & external communications as well as brand initiatives to meet the organizational goals. Recently he has been recognized as Asia’s 100 Power Leaders in Marketing & Communications 2022…

Jayesh Sali

CMO – Fashion & lifestyle, Reliance Retail

Jiten Mahendra

CMO, Shoppers Stop Ltd.

Jiten Mahendra

CMO, Shoppers Stop Ltd.

Ketan Chunchanur

Head Ecommerce Business, Modenik Lifestyle Pvt Ltd

Ketan Chunchanur heads the Ecommerce business at Modenik Lifestyle Pvt. Ltd. He joined the organisation in early 2020 as Head of Strategy and Transformation, and after 2 years of driving the Transformation agenda, now leads E-commerce business for all Modenik brands. He comes with a rich experience in strategy & transformation, e-commerce and consulting & business advisory at the CXO level. With capabilities in Strategy Formulation, Post Merger Integration, Business Transformation, and E-commerce focused strategy his expertise lies in strategic roadmap creation, leading the PMO for effective implementation of strategic charters, integration synergies realization, and P&L delivery for E-commerce. Ketan holds an MBA from the Asian Institute of Management, Manila, focusing on Strategy, Supply Chain Management, Finance, and an engineering degree in Electronics and Communications. Before joining Dixcy, he worked with well-known organizations like Walmart India, E&Y, Metro Cash & Carry, Himalaya, and Infosys.

Ketan Chunchanur heads the Ecommerce business at Modenik Lifestyle Pvt. Ltd. He joined the organisation in early 2020 as Head of Strategy and Transformation, and after 2 years of driving the Transformation agenda, now leads E-commerce business for all Modenik brands. He comes with a rich experience in strategy & transformation, e-commerce and consulting & business advisory at the CXO level. With capabilities in Strategy Formulation, Post Merger Integration, Business Transformation, and E-commerce focused strategy…

Ketan Chunchanur

Head Ecommerce Business, Modenik Lifestyle Pvt Ltd

Ranjan Sharma

CIO & Head of Supply Chain, Bestseller India

Ranjan Sharma has been working with Bestseller India since August 2012 as CIO and Head of Supply Chain and has over 26 years of experience. He started his career in June 1996 with Futurecom as Product Manager and was responsible for handling sales of IT Infrastructure to Corporate Houses of Brands like IBM, Compaq and HCL. He was also responsible for developing a team for sales and support. After having worked for about 5 years, in July 2001 he moved to Vishal Retail Ltd. as Store Manager and went on to become Zonal Operation head and subsequently Head of IT. Here he was responsible for setting up long term IT and Supply chain strategy. In his last stint before joining Bestseller, he was working with Future Group. Here he has worked at various profiles like Head of SAP Practise, Head of Packaged applications and Head of IT and was responsible for – Building SAP Retail team. He also worked on whole bunch of strategic and tactical initiatives. He worked extensively on warehouse automation to achieve higher efficiency Academically, he’s an alumni from American International University of Management & Technology and IIM Kozhikode

Ranjan Sharma has been working with Bestseller India since August 2012 as CIO and Head of Supply Chain and has over 26 years of experience. He started his career in June 1996 with Futurecom as Product Manager and was responsible for handling sales of IT Infrastructure to Corporate Houses of Brands like IBM, Compaq and HCL. He was also responsible for developing a team for sales and support. After having worked for about 5 years,…

Ranjan Sharma

CIO & Head of Supply Chain, Bestseller India
PARTNER OVER THE YEARS
 
 

Standard Delegate Fee

Only for Fashion, Beauty & Lifestyle Brands & Retailers
15000
+18% Taxes
  • Conference
  • Exhibition
  • Masterclasses
  • Networking Lunches, Dinner & Cocktails
  • Entry to IMAGES Fashion Awards

Standard Delegate Fee

For Technology Service Provider
50000
+18% Taxes
  • Conference
  • Exhibition
  • Masterclasses
  • Networking Lunches, Dinner & Cocktails
  • Entry to IMAGES Fashion Awards
SNAPSHOTS FROM CX FORUM

Rohit Pandey

Himanshu Rawal
Teresa Smrutirekha